Frequently Asked Questions

How do I file a police report?

How can I find out if my car has been towed?

What do I do if I received a citation for a moving violation in the City & County of San Francisco?

How do I get a good conduct (clearance letter for San Francisco County only) letter?

How do I become a San Francisco Police Officer?

How do I get rid of waste or debris on the sidewalk?

How do I get more involved in my community’s safety?

How do I find out about crimes in my neighborhood?

How do I get a copy of a police report?

How do I file a missing persons report?

How do I get information regarding inmates and arrested persons?

How do I make a public commendation or complaint?


How do I file a police report?

 You can make a police report either in person or by calling the non-emergency line (415-553-0123) to have an officer respond to you. You are now able to make some reports via the internet of crimes that occurred anywhere in the City and County of San Francisco.  More info

*If a crime is posing an immediate threat to you or others, call 911 IMMEDIATELY.


How can I find out if my car has been towed?

 Visit Auto Return’s website or call (415) 865-8200 to find out if your vehicle was towed in San Francisco.

Click here for more information on towed vehicles.


What do I do if I received a citation for a moving violation in the City & County of San Francisco?

Moving violations are handled by the Superior Court of California, Traffic Division at 850 Bryant St. Room 145.

More info


How do I get a good conduct (clearance letter for San Francisco County only) letter?

You have 2 options available:

1) In person with valid identification at the ID Section

       850 Bryant Street, Room475

                San Francisco, CA 94103

                Monday-Friday (except holidays) 8am-5pm

2) By mail with a notarized request.  More info


How do I become a San Francisco Police Officer?

The SFPD is continually seeking qualified candidates.  Click here for more employment information.


How do I get rid of waste or debris on the sidewalk?

Contact San Francisco 311 and submit a service request.


How do I get more involved in my community’s safety?

Contact SF SAFE and start a Neighborhood Watch Group in your community!


How do I find out about crimes in my neighborhood?

Check out CrimeMapping.com


How do I get a copy of a police report?

Fill out a Request for Police Report form and send it with a self-addressed stamped envelope to:

     Hall of Justice

     Records Bureau

     850 Bryant St. #475

     San Francisco, CA 94103

*You may also go in person to the Records Bureau: Monday thru Friday, 8am to 5pm to obtain your report

        if available.  You will be required to present a valid identification.


How do I file a missing persons report?

You can file a missing persons report by calling a district police station or police dispatch to have an officer respond to you.


How do I get information regarding inmates and arrested persons?

Call the San Francisco County Jail at (415) 553-1430.


How do I make a public commendation or complaint?

If you received excellent police service and would like to recognize the officer(s) who provided that service, you may write a letter to the district captain in your area, or to the SFPD Community Relations Unit. Verbal commendation may also be given to any Department supervisor. 

If you believe that the conduct of an employee was inappropriate, you may request to speak to a supervisor at any police station and /or request an OCC (Office of Citizens Complaints) form. If you are unable to pick up a form from any of the ten police district stations, you may call OCC (415) 241-7711 to request a form to be mailed to you. You can also visit OCC's website to download a printable form.